Cuddle Toys

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 Store Reviews
very helpful when the coupon was not working..
Kathleen Bean
Mokena, IL

Great experience! Very fast shipping!!
Karen Schneider
Palmyra, NJ

Good Products and Good prices.
Tina Ware
Hiawassee, GA

Douglas Toys cares about its customers, as well as its products. That is evident from the first time you click on their website, to making your selections, to receiving your confirmation order. Douglas Toys is also committed to providing an abundance of toys, props, and accessories to lend a hand in the creative minds of children.
Columbus, OH

Great customer service and promptness of delivery
Richard Arone
White Plai, NY

Thanks for the effort to combine orders. You did a great job and I appreciate you!
Monett, MO

Douglas Toys offers a very nice selection of finely crafted 'critters' which are used in adult Scouting Wood Badge Program. I'll continue to order from them without a double.
Michael Nepi
Lorton, VA

The folks at Phoenix Toys are exceptionally helpful and kind. Could not ask for better customer service. They went out of their way and spent extra time to get me some information of the item I was interested in. Great company!
Robin Sierra
San Rafael, CA

Everything was sent is good shape and quickly.
Michelle Brown
Cherry Hill, NJ

I purchased Douglas toys for my daughter when she was a child. Then it was a local company in Keene NH. I recently purchased cuddle toys for my grandson to be. The quality is as excellent as they were 27 years ago. My daughter will be thrilled to continue the tradition. Many fond memories of visiting the store in Keene with her grandparents.
Judith Silvia
Orford, NH

No problem ordering and item was received very quickly.
Andrea Libes
New York, NY

Douglas Toys was great to get me my order in only a few short days before the holiday. Thank you!
Jeremy Dick
Roseville, MI

This is the second time I have purchased an item from Phoenix Toys. Both times they were shipped VERY quickly, and I received an e-mail that they were en route. I would do business with Phoenix any time!
Carol Lyman
Havertown, PA

My order came quickly and it was just what I wanted. I'm very happy with my purchase.
Mary Camerlengo
Dracut, MA

Ordered two Fox Cuddle Mats and one had a tear in the stitching. I called and explained it was for a baby shower that weekend and had the best customer service ever! They ended up overnighting another one just so I could have it for the shower. My friend loved it! Thank you!!
Julie Matsuoka
Kent, WA

Shipping was very fast. I received lots of feedback about my order and always felt like if I needed help, which I did not, that help was only a phone call away. I highly recommend this company.
Happy Nana
Pulaski, TN

Great service, great quality, loved everything
Ellen Milano
Boylston, MA

I am a collector and I must say the quality and price are unbeatable. I've bought several animals and am always pleased. They always look like the real animal, and are soft and cuddly. The website is user friendly, often you have sales and special promotions and I just love the products. Love u guys
Nancy L
Portage, IN

The staff provided me with the necessary information to make this purchase very easy. The order arrived very quickly and in good condition.
Ellen Schopp
Tonawanda, NY

Good customer service
Elana Hiller
Chicago, IL

Love all of your products I received so far. Love your variety and the realistic ways of the animals
Nancy Luchene
Portage, IN

These stuffed animals were so realistic and so soft and cuddlie. It was money well spent, they were purchased for my father's 75th birthday and he loved them. Thank You very much1
joyce velasquez
jacksonville, NC

Store associate that I dealt with on the phone was extremely customer oriented and pulled all the stops to make sure that I had the items in time for Christmas. It was refreshing to speak to someone during the last minute Christmas rush that was actually pleasant and courteous.
Christine Auman
Richmond, VA

I had been searching the stores for specific plush animals for christmas, and wasnt able to find anything that I wanted. Then at last minute I discovered douglas toys. I will never purchase another plush anywhere else!! Not only am I so impresssed with the quality and selection. I made the order on the sunday before christmas ( which was thursday ) NEVER thinking I would receive it on time... it was at my door that TUESDAY... WOW!!
luisa pfau
yonkers, NY

Customer service was excellent: a very nice rep was friendly, skillful and efficient in addressing my concerns about shipping my order. The order arrived within a couple of days of the order being placed, even at the busiest period in the days right before the Christmas holiday. Nice people, nice business. They seem genuinely happy to be of service!
Hardwick, MA

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